Customer Service
How to Use Your Shopping Bag
Payment Method
Promotion Codes
Sales Tax
When you are shopping at TokyoFiveBrand.com and add an item to your bag, it is saved in your Shopping Bag. The Shopping Bag holds products you wish to purchase while you shop. Items you place in your Shopping Bag will remain there until you purchase them, remove them or move them to your Wish List. They will remain there even after you leave our site.
Your Wish List allows you to save items that you're thinking about buying. This feature saves your selections even after you leave our site, making it easy to relocate and purchase your favorite items in the future.
In order to move items from your Shopping Bag to your Wish List, you must sign in with your Account e-mail and password. Even if you leave the site and come back, you can access your Wish List, but only by signing in with your Account e-mail and password.
Items will remain in your Wish List until they are moved to your Shopping Bag or removed.
Credit cards accepted:
* American Express
* Discover
* MasterCard
* Visa
Other forms of payment:
- PayPal®
- Google Checkout
Important information about payment:
For your convenience, your credit card information can be stored in your TokyoFiveBrand.com account. This is secure information and cannot be accessed by anyone other than the account holder. For more information, see our Privacy Policy . For added security, your billing address at TokyoFiveBrand.com must exactly match the address on file at your credit card company. The processing of your order may be delayed if these addresses are different.
See PayPal® FAQs
Sign up for PayPal® now.
Steps for redeeming a Promotional Code:
1. Enter your Promotional Code on the Payment page or the Review Your Order page.
2. Codes are case sensitive.
3. Click "Apply."
If your Promotional Code qualifies, your deduction will be displayed in the payment summary. Only one Promotional Code per order will be accepted.
Applicable sales tax will be included on all orders based on shipping address. Sales tax amount is estimated until order has shipped and shipping confirmation has been sent.
